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If I would purchase the dermaglow pen would I still need the ibeauty pen for micro needeling purposes. Do the motors of both machines have same strengths and speeds. What would you recommend? Thanks, Chawa

Hi Chawa, Thanks for your inquiry. Yes, you can purchase both devices if you need them. Regarding the motors, it's not the same motor type. As you can see, the function of the two devices you mentioned is not the same. One is for injection, and one is for micro needling. The strength of Dermaglow Pen is better, but the speed is slow because it's designed for injection. And the speed of micro needling pen is much faster because it needs to create more holes to increase the efficiency.

I am planning to pair a device with my microneedling. The mona2 goes deep and may be more suitable but you have many comments saying it’s out of production. However it is still listed in stock to buy. Can you please confirm? Would this fractional device be suitable to treat cellulite? If used in combination with microneedling should I use it before or after the needles?

Hi Cora, Mono 2 is available on the website, you can find it on the blue page (professional provider page) As for the combination with micro-needling, both are OK, RF first would be our recommendation.

The chart you sent with this machine says to do the facial tightening treatment 2 - 3 days per week, 8 - 10 sessions. Yet, on this description page it says just once every two weeks because of the way the epidermis grows. Which is it? What is the exact treatment plan for face and neck?

Hi Lynn, Thanks for your question. For the first month, two times a week or three times a week is suggested. After that, once a week. RF will not damage epidermis grows.

expiration date?

For the power repair cream you have ordered, the expiration date is May 17th, 2019, normally we will update the product about one month, the expiration will be updated also, please rest assured, you will receive the latest production date cream.

Can this be used in jet pen?

Dear Nickole, Thanks for your question. The answer is yes, you can use the jet pen for injection. And you can also use mesotherapy injection device, syringe, micro needling pen, all of them are OK

Do you use The ultrasound first or the polar RF first

Ultrasound first, then RF.

Hi, can you pick which color to order? or is it chosen for you?

we will arrange the shipment for you randomly, so the color is random, we do not accept choosing color.

When will this be restocked?!

Hi L Pham, Thanks for your inquiry. For the therma RF, it's out of stock now, we are not sure when will it be available. In this situation, we'd like to introduce another similar function machine to you: https://www.ibeautymachine.com/rf-cella-portable-fractional-rf-with-3-different-heads-mini-thermage-rf.html

Hello, How does the ibeautypen2 differ from the original ibeauty pen?

we have updated the pen working performance, more user friendly. More advantage, you can see in the product page.

Is this only for a hydradermbrasion with water or can you do regular microdermbrasion on this too?

For the machine, it can also do regular microdermabrasion.

What’s the difference between the MD and the regular derma pen? Can the regular derma pen also do bro tattooing? Thanks for your response, Judy

The main difference between iBeautyPen 2 and iBeautyPen MD is: 1, iBeautyPen 2 focus on microneedling offering 4 different kind of microneedle tips. iBeautyPen MD focus on permanent make up offering 17 different tips for micropigmentation. So if you do lots of microneedling service, please choose iBeautyPen 2. If you do more micropigmentation, please choose iBeautyPen MD. 2, iBeautyPen 2 provide battery operation. iBeautyPen MD doesn't support battery. Hope this clarify this. The product page includes very detailed product information.

Where can we read the complete ingredients list so we can have informed consent for our patients? Thanks

Thanks for your question, sorry we can not provide the complete ingredients list because it's commercial secret. Thanks for your understanding.

I’m using P198 exosomes for scalp. What are some options for microneedles? Is there a stamp that fits on the bottles? Thanks Simon

Microneedle DermaStamps (Manual): Great for precise areas like hairlines or the crown. DermaStamp 32 needle is a good choice, ideally 0.5 mm length for the scalp. https://www.ibeautymachine.com/professional/derma-stamp-drs-dermastamp.html Titanium or stainless steel pins are more durable. Some stamps are hollow or meso-style, designed to deliver liquid from a vial through the stamp. https://www.ibeautymachine.com/professional/aqua-stamp-hyaluronic-acid-serum-injection.html iBeautyPen (Electric Microneedling Pen): https://www.ibeautymachine.com/professional/catalogsearch/result/?q=ibeautyPen  Ideal for larger scalp areas. Use 12-pin or 36-pin cartridges, adjustable from 0.25 mm to 1.0 mm.Offers uniform depth and reduces hand fatigue compared to manual stamps. Hydra Pen (with vial attachment): https://www.ibeautymachine.com/professional/microneedling-hydra-pen-h5.html Popular option for exosome application. 12-pin or 24-pin and 36pin microneedle stamp with a 3–5 ml vial on top. Can be filled directly with P198 solution. Note: You’d need to transfer P198 exosomes into the hydra needle bottle, as it likely won’t screw directly onto the P198 bottle.

Hi, what voltage for the u.k and also does this machine have heat ? Thank you

You should select 220V if you are living in the UK. You will feel heat because it has far infrared function.

Hello, can we use it with Hyaluron pen for wrinkle and as a skinbooster?

We don't recommend you do that. The Hyaluron Pen is generally used for delivering low-viscosity, non-cross-linked hyaluronic acid into the superficial dermis. For professional use, injecting Celosome Aqua HA60 manually or with a mesotherapy device/Skin booster device ensures better control and more effective absorption.

Hi How can i strile the needls?can i imerse it in alcohol for some minute or it ruins ?

Technically, we only suggest it for single use only. But if you are use it at home for personal and want to save money, then you can use medical alcohol to sterilize it. But no more than 3 times. Again, we only suggest it for single use only. We don't suggest you use it for 2 time usage.

Where is the manufacturing date printed on the bottle?

Hi Judith, Thanks for your question, The expired date was printed on the side of the box.

What is the level of strength of microcurrent on this?

Hi Madison, Thanks for your question. This device does not have micro current function.

Hi What are the manufactures guidelines for correct dosage for each injection of botulux

Dear Zoe, Thanks for your question. We sent detailed information to you via email. Please check it.

When will item be back in stock many thanks

For this Electric Sonic Brush-Deep Facial and Body Cleansing, we do not produce it, you can consider our other sonic brush device or skin scrubber, they can get same result, more details, you can visit: http://www.ibeautymachine.com/treatment/face/deep-skin-cleansing.html