After the order was placed, a confirmation email will be sent to you. Please check the email and confirm the order and delivery address. The order will be processed once receiving your confirmation. We DO NOT accept refund request when your order is in “Shipped” status because the package was already on the way to your place. But you can ask for refund after receiving the package. You can login your account and click” Orders” to check the order status. Please make sure you have sufficient information about the product and know all the terms and conditions of the purchase before making the payment. If you are not happy with the order and the product, you can ask for refund after receiving the package. Our customer support will assist you on it.
Please be noted product value of single unit over 1,500USD is not acceptable for Paypal payment.
We DO NOT accept COD payment. Credit cart is acceptable if you link your credit cart with Paypal.
(1)Paypal
PayPal is a safer, easier way to pay for small amount transaction. You can use your credit card or bank account without exposing your financial information. You can link your credit card or bank account to your PayPal account so you don't have to enter your card number or address when you shop on IBEAUTYMACHINE.COM. Just log in to PayPal and quickly check out in a few clicks.
Using PayPal with IBEAUTYMACHINE.COM:
Advantages of using PayPal:
Payment is traceable. You can trace the status of your payment using your PayPal account.
Payment does not require you to use your credit card online (you can transfer directly from your bank account). If you do use your credit card through PayPal,
iBeautyMachine.com.com and other users cannot see your credit card information, therefore minimizing the risk of unauthorized use.
Billing Questions
IBEAUTYMACHINE.COM offers PayPal payment service to all countries that are eligible for our delivery. This is for the security and protection of all our respective customers.In the event an item is suddenly out-of-stock or missing, your funds will be refund immediately.
If you find that your initial payment has not gone through and payment is still needed, please pay again to finish the transaction. You can rest assured that IBEAUTYMACHINE.COM DONOT double charge you in any event that a finalized payment was mistakenly sent twice.
Other payment method
For large order transaction, customized orders and bulk orders, normally we accept payment by T/T, Western Union and Moneygram. All of these payment methods are widely used for international business. T/T (Telegraphic Transfer) also called wire transfer offers the lowest bank handling fee for payment amount over 1,000USD. It is fast and convenient. Normally the payment will be received in 2-5 business days.
Western Union and Moneygram are easy to proceed without any requirement of bank account. The payment will be received immediately once it is done.
You can choose which one is the best for you. Please consult your local bank first. Most of them are providing such services.
(2) T/T(Telegraphic Transfer)
T/T (Telegraphic Transfer) also called wire transfer offers the lowest bank handling fee for payment amount over 1,000USD. It is fast and convenient. Normally the payment will be received in 2-5 business days.
Our company T/T account detail is as follows:
Company T/T Bank Account:
Beneficiary Bank Name :
HSBC Hong Kong Des Voeux Road Central Branch
Beneficiary Bank Address:
Unit 803-806 8/F Low Block Grand Millennium Plaza
181 Queen's Road Central Hong Kong
Beneficiary Account Number:
400-695045-838 (USD&MCY Saving Account)
Beneficiary Account Name:
GBS INTERNATIONAL HOLDING LIMITED
SWIFT CODE: HSBCHKHHHKH
Please consult your local bank first. Most of them are providing such services.
Please send us bank note for confirmation after wire transfer. Your order will be proceeded once the fund arrives.
(3) Western Union
Western Union is easy to proceed without any requirement of your bank account. The payment will be received immediately once it is done. Please consult your local bank first. Most of them are providing such services.
Our Western Union account is as follows:
The correct receiver's full name is: Ting Li
First Name: Ting
Last Name (family name): Li
Address: 4-601 Room 32 Building, Taiyuyuan East, Tongzhou District, Beijing
Post Code: 101113
Please you need to provide the following Information to us for RECEIIVING MONEY
Money transfer control number (MTCN) - 10 digital numbers
Amount Currency:USD
First Name of sender:
Last Name of sender:
From which country:
Shipping address and telephone number for delivery:
(4) MoneyGram
MoneyGram is easy to proceed without any requirement of your bank account. The payment will be received immediately once it is done. Please consult your local bank first. Most of them are providing such services.
Our MoneyGram account is as follows:
The correct receiver's full name is: Ting Li
First Name: Ting
Last Name (family name): Li
Address: 4-601 Room 32 Building, Taiyuyuan East, Tongzhou District, Beijing
Post Code: 101113
Please send us the REF number once the payment is made. You can
chat with us or
Email us. Then we can proceed with this order and shipment.

Once your payment has been approved, you can check the status and updates of any of your orders by logging into your account on our website.
Canceling & Amending Orders
Order Cancellation: Please note that your order(s) will be canceled automatically if you do not proceed for payment within 24 hours. You can cancel your order by contacting our customer service through e-mail or chat with us online.
Unpaid Orders: Our system will keep it as “Open” for customer service to deal with.
Amending order:
It is not possible to amend a paid order. If you want to amend an order, you will need to cancel the existing order first, and then place a new order.
Problems with Checkout
In the event an item is suddenly out-of-stock or missing, your funds will be refunded immediately.
If you find that your initial payment has not gone through and payment is still needed, please pay again to finish the transaction. You can rest assured that IBEAUTYMACHINE.COM DONOT double charge you in any event that a finalized payment was mistakenly sent twice.
Taxes and Duties
We do not add taxes, VAT or any other hidden charges. You pay us what you see on your invoice, for example: Goods Subtotal + Shipping Costs (does not include duties). Please find out as much as you can about import taxes in your own country before purchasing an item. In special cases, you may need to pay import duties on certain goods. For assistant on any of this, you can contact us for further assistance.
Is there anyway we can avoid high importation duty?
For some countries, the answer is Yes. Please contact us directly for further assistance.
FAQ:
How do I create a PayPal account?
1. Visit www.paypal.com and click Join Now to create a new PayPal account.
2. Select the country or region where you live from the drop-down menu.
3. Choose the type of account that works best for you.
4. Fill out the form and follow the online instructions.
If you have any questions, you can contact PayPal customer service.
Can I use a credit card with PayPal?
Yes, you can use Visa, MasterCard, Discover, and American Express with PayPal. When you pay with PayPal, your credit card number is never exposed.
Why is my payment status still pending?
Payment made by an e-Check will take some days to clear in PayPal. The status will be pending and we will not send your order until it has cleared.
Is PayPal free?
Yes. For the buyer, it's totally free.You can sign up for a PayPal account for free, and there's no charge to transfer funds from your bank account to your PayPal account.
How can I contact PayPal when I have a question regarding their service?
You can contact PayPal by email, live chat and telephone.
Visit www.PayPal.com and choose the country and language at the top right of the website.
To reach PayPal by phone, please use the following phone numbers:
+1-888-221-1161 (US & Canada Free)
+1-888-215-5506 (US & Canada Free)
+1-402-935-2050 (International)
+1-402-935-7733 (International)
Can I review, change or cancel my order?
You can review your order list at any time in My Account after you sign in on IBeautyMachine.com.
Once the products are sent, you cannot cancel your order. If you are not satisfied with your purchase, you can send back the unopened products. We will refund your money or ship a replacement when we receive your shipment. Please note that IBeautyMachine.com does not pay the return shipping cost on returned items. Additionally, we are not responsible if goods are lost when returned without tracking service.
We will process returns within 1-3 business days of receiving the returned goods.
I'm a wholesaler. What payment methods can I use?
You can pay by PayPal, Western Union, or bank transfer. Please contact our staff for details.
I have paid, why is the order status still open?
Since the PayPal server occasionally experiences delays, please wait 2-4 hours and check it again. If it still shows “Open” please provide your e-mail address and order ID number, we'll resolve the problem.
I have paid, why isn’t there anything in my order list?
On very rare occasions, an order won't appear in your Order List. Firstly, make sure that you have completed your payment. If the payment has been completed but the order still does not show, please leave a message via My Account providing your e-mail address, order ID, and item number. The IBeautyMachine.com Service Center will resolve the issue.
Does IBeautyMachine.com accept phone, fax or E-mail orders?
Yes, our sales would like to talk with you by phone. Or you can contact our sales by email and fax. We’d be happy to assist you.