Brightening Complex Ampoule | Vitamin C 47% | Microneedling Vitamin C Serum | Paraben-free | Alcoho-free | skin whitening serum | 50ml/150ml

What is the percentage of aha in this product?

Made out of plant stems, the Basic Science Callus Stempeel AHA 100 is a pro solution for peeling of patients with darker or rougher skin. The product contains 30% alpha-hydroxy acid, which helps for the effective removal of dead skin cells, while smoothing out rougher patches of skin.

Is there a manual in english i can follow?? I dont know how to use it ....thank you!!

Hi Angela, We provide user manual and video for machine training. The software is simple and user-friendly. Our customer has no problem manipulating the machine by studying the manuals.

Does the tips reusable or its single use only ??

for the tips, it is reusable if you do the treatment for yourself. if treatment on your customer, we do not suggest use the same tip on different person.

I want to know the frequency of the ULTRASONIC probe. Ita must be especified in Mhz or Khz. That´s a very important data in this kind of product. And it must be well especified on de manual.

Hi Albert, Thanks for your question. It's 1MHz.

How do I get the cartridge to secure to the pen

Hi Ahshaad, Thanks for your question. You can find the needle cartridges on our website directly. And here is a video of how to install the needle cartridges for your reference https://youtu.be/iRLprKeCVW4 You need to twist the needle cartridge by clockwise when you install it to secure it.

Hi! How does this device differ from your bipolar mini RF device? Which one is more effective? Is there a warranty on this device?

This one is definitely better, we supply 30 days money back guarantee, you can return for a refund if you don't like it within 30 days from the day of the package received. We also supply one year warranty for the machine. You can find more detailed information at the below link: https://www.ibeautymachine.com/professional/warranty

What is the size of tube ? My centrifuge holds 20 ml tubes and the centrifuges sold on this website hold 15ml tubes. What do I do so that I can spin it properly?

Thanks for your question. It's 8ml tube, may I ask if your centrifuge comes with the extra support that can hold small size tubes? Feel free to contact us if you still have any other questions

Hi, I purchased this device and it came with no user manual or misty.... just came in a box. I need the manual please.

Hi Mary, Thanks for your inquiry. Please email to support@ibeautymachine.com for further help. Thanks,

What is the recommended dosage per injection site when using 9 needle cartridge with ez injector?

When using a 9-needle cartridge with an EZ Injector, the recommended dosage per injection site can vary depending on the specific treatment and the product being used. However, general guidelines can be provided for common applications like mesotherapy or skin rejuvenation treatments. General Guidelines: Dosage Per Site: Typically, the dosage per injection site for mesotherapy or skin rejuvenation ranges from 0.02 to 0.05 ml (or cc) per injection. This small amount ensures even distribution and minimizes discomfort. Depth of Injection: The depth usually ranges from 1 to 4 mm, depending on the treatment area and the goal. For facial treatments, shallower depths (1-2 mm) are common, while deeper injections (3-4 mm) might be used for body treatments. Injection Pattern: Injections are often spaced 1 to 2 cm apart in a grid-like pattern to ensure even coverage of the treatment area. Steps for Using the 9-Needle Cartridge with an EZ Injector: Prepare the Device and Cartridge: Ensure the EZ Injector is clean and properly set up with the 9-needle cartridge. Fill the syringe with the desired solution. Adjust Settings: Set the injector to deliver the appropriate volume per injection (e.g., 0.02 to 0.05 ml). Adjust the needle depth setting according to the treatment requirements. Sterilize the Treatment Area: Clean the skin thoroughly with an antiseptic solution to prevent infection. Perform the Injections: Press the injector against the skin and activate it to deliver the solution. Move systematically across the treatment area, maintaining consistent spacing between injection sites. Post-Treatment Care: After completing the injections, apply a soothing cream or serum to the treated area to reduce redness and inflammation. Specific Dosage Example: For a typical facial mesotherapy session aimed at hydration or rejuvenation: Volume per Injection: 0.02 ml per site Depth: 1.5 mm Spacing: 1 cm apart This approach would cover the face evenly with minimal discomfort and effective delivery of the treatment solution. Important Considerations: Product Instructions: Always refer to the specific instructions provided by the product manufacturer, as different products may have varying recommendations. Professional Guidance: It is crucial to receive proper training and follow protocols set by medical professionals or trained aestheticians when using devices like the EZ Injector. Patient Safety: Monitor the patient’s response to treatment and adjust as necessary to ensure safety and efficacy. By following these guidelines, you can achieve consistent and effective results while minimizing the risk of complications.

Hello, what gauge/size needle is used ?

Hi Kelly, You can use a 32Gx4mm needle.

Hi, I bought this device but lost the charging cable. Would you be able to sell tree charging cable separately? If so, How much is it? Thanks

Hi Nicole, Thanks for your inquiry. To be honest, I don't think it's necessary to buy a cable from us because the shipping cost is very expensive. the cable is same as Android Phone, so you can use the phone cable to charge the iSlim.

Can I combine it with the slimming products I have? I have cellulite Gel and Green Coffee Extract, would that be ok? Thanks.

Yes, you can , before use the slimming machine, you should apply some slimming gel, this can help energy conduction, get better result.

Do you have AestheFill? how is this compared to AestheFill? Thank you

Thanks for your question. We don't supply Aesthefill for the time being. But we can assure you this is much better than AestheFill.

I see there is an update to Aug 31 for shipping. Since this is a pre-order does the card get billed at time of transaction or time of shipping. What is the general shipping times from GB to LasVegas- LA area.

Hello, Your card will get billed at the time of transaction. Once the product is shipped by DHL, you will receive it in 5 days.

What is the level of strength of microcurrent on this?

Hi Madison, Thanks for your question. This device does not have micro current function.

There are three modes for the LED. What is the difference between the modes and what do they do?

Hi Melanie, LED is used for skin rejuvenation. Regarding the modes, there is no big difference, it is just about pulse or continues modes.

Hi, I'm interested in purchasing one of your Cavitation/RF machines. 1) Can you tell me the differences between the UltraLipo and the UltraSlim? I want to purchase the machine that will produce the most skin tightening/collagen production along with fat/cellulite reduction. 2) Is the MultiPolar piece on the UltraSlim II Tripolar? 4 Polar? 3) Also, will I have trouble purchasing this from you for home use? Look forward to your response. Amy K

Technically Speaking, there is no difference between Ultralipo II and Ultraslim II. Both of them contain cavitation, vacuum RF, bipolar RF and tripolar RF technologes. But Ultraslim II has two RF handpieces for face which Ultralipo II only has one RF handpiece for face. So if you are considering use it more on face, then Ultraslim II is better. It's 4 polar piece on Ultraslim II. Both Ultralipo and Ultraslim are designed for salon and home use. So it's totally OK to purchase for home use.

What is your return policy?

Hi Sara, You can check below link to learn our return policy. https://www.ibeautymachine.com/return-policy

What are the contraindications? how soon can it be used , before or after microneedling?

Dear Pat, Thanks for your inquiry. For RF conraindications, you can google RF skin tightening contraindications and find it. it's too more to list here. Regarding the interval, normally once a week, or twice a week. If you want to use it before micro needling that's OK. After the micro needling, you can use the RF after the redness disappear.

Will this machine give me just as good results as the Portable Fractional RF, the mini Thermage RF machine on your website? I am looking to tone up my face and legs. Which machine would you recommend?

Hi Gina, Yes, Both of them could do the same thing, we'd like to recommend the fractional RF machine if you have enough budget. It's more comfortable than the bipolar RF.