Microneedling Serum Kit | 4 Bottles | Alcoho-free | Paraben-free | HA+EGF+Vita C+Azulene | 50ml/150ml/bottle

Hi do you s provide electronicsl parts for this machine i need the main board and an electronic diagram.

hi vianey, we do provide spare parts. Please send us an email for more details. thanks.

What's the difference between the ibeauty pen 2 and the ibeauty pen MD? Thanks

Dear Jacquline, The main differences between iBeautyPen 2 and iBeautyPen MD are as following: 1, iBeautyPen MD adopts Swiss motor,iBeautyPen adopts German motor, Swiss motor is better. 2, iBeautyPen MD focus on permanent make up offering 17 different tips for micropigmentation. iBeautyPen 2 focus on microneedling offering 4 different kind of microneedle tips, but it also have few micropigmentation tips. So if you do lots of microneedling service, please choose iBeautyPen 2. If you do more micropigmentation, you'd better choose iBeautyPen MD. 3, iBeautyPen 2 provide battery operation. iBeautyPen MD doesn't have battery option.

Can I combine it with the slimming products I have? I have cellulite Gel and Green Coffee Extract, would that be ok? Thanks.

Yes, you can , before use the slimming machine, you should apply some slimming gel, this can help energy conduction, get better result.

hello, Does the Micro work in a stamping/vertical on skin? or only vibrates? My reason for asking.. I purchased one recently and had to return it as only vibrates .....please and thank you

Hi Pamela, Thanks for your question. Our pen definitely goes up and down to penetrate into skin. But it's hard to say by naked eyes because the needle speed is super fast. You can check the below video, it penetrates the paper with separately holes one by one, so it's very easy to understand it. https://youtu.be/3T_QFfTa8MU

Does this filler have to be injected with a needle or can I use the iJetPen to administer filler?

Both are OK, you can use syringe with need to inject, and you can also use iJetPen to deliver into skin.

What is the percentage of aha in this product?

Made out of plant stems, the Basic Science Callus Stempeel AHA 100 is a pro solution for peeling of patients with darker or rougher skin. The product contains 30% alpha-hydroxy acid, which helps for the effective removal of dead skin cells, while smoothing out rougher patches of skin.

Hello. Can I choose the voltage? I want a 220V machine.

Yes, we can make the machine workable with the 220V voltage. You just need to leave a note when placing the order, or email us instead.

What is the treatment protocol?

Selastin Exo Plus is a skin rejuvenation product used in aesthetic treatments to improve skin texture, elasticity, and overall appearance. It usually contains a mix of growth factors, peptides, and exosomes, which help promote skin regeneration and repair. Here’s a general treatment protocol for Selastin Exo Plus: Treatment Protocol Preparation: Cleanse the treatment area thoroughly to remove makeup, oils, and impurities. Disinfect the skin with an antiseptic solution, such as alcohol or chlorhexidine. Application Method: Microneedling: Apply the Selastin Exo Plus serum during or after microneedling. Use a microneedling device (usually 0.25mm to 1mm depth, depending on the area being treated). This method allows better absorption of the product through micro-channels created in the skin. Meso-Injection: Selastin Exo Plus can also be injected into the dermis using mesotherapy techniques. Microinjections are usually spaced 1–2 cm apart, ensuring even distribution across the treatment area. Topical Application: If used topically, it can be applied after laser treatments or chemical peels, as it helps calm the skin and enhances the healing process. Post-Care: After the treatment, apply a calming mask or post-treatment cream to reduce irritation and redness. Avoid sun exposure for a few days and apply broad-spectrum sunscreen regularly. Advise the patient to avoid using active ingredients like retinol or strong exfoliants for a few days post-treatment. Treatment Frequency: For optimal results, treatments are often performed in a series of 3 to 6 sessions, spaced 2 to 4 weeks apart, depending on the patient’s skin condition and goals. Aftercare: Instruct the patient to follow a simple skincare routine with gentle cleansers and moisturizers for the first 48 hours. Regularly apply SPF to protect the skin from sun damage. The specifics of the protocol may vary depending on the patient’s skin type, concerns, and the practitioner’s preferences.

I have a 17 diamond peeling, but since I buy it I do not suck. I would like to know why this happens, or if the equipment is damaged

we can not find your order record according to the email you provide. Please provide your order number, or email to service@ibeautymachine.com

if i purchase this from you, can i purchase additional bottles?

Hi there, yes, we can supply extra bottles. You'd better email support@ibeautymachine.com to purchase the extra bottles.

Hi, what voltage for the u.k and also does this machine have heat ? Thank you

You should select 220V if you are living in the UK. You will feel heat because it has far infrared function.

How soon can I get the machine? I ordered another machine from China and it's been over a month. I'm sick of waiting. Can I get overnight shipment?

- We can ship the product the third day after you placed the order. We have machines in stock. But it takes 1 day for quality check and 1 day for transit.

Can you use the ems pads at the same time with the sonic or the infrared functions? Also when using the device should you feel it massaging?

You understand it totally correct.

I just received my package and I did not receive a manual. Is there a copy available online or can one be provided via email?

Hi, we have sent the user manual to you via email, please check it

What is the correct order to use each of the functions or is there an order. And can you use each function the same day/time of treatment or do you have to wait a few days?

Thanks for your question. There is not a specific order to use each function,and you can use all functions by one time.

can this be microneedled?

Hi Umi, It's strongly suggested to inject via Syringe or mesotherapy injection machine. Micro needling is not suggested for this product.

How are these needles different from the needles for the Original ibeautypen?

The needle tip II has better design in terms of needle array and needle material. It also has anti-back-flow feature.

Is this only for a hydradermbrasion with water or can you do regular microdermbrasion on this too?

For the machine, it can also do regular microdermabrasion.

Is this 12 pen just for md version or also for beauty pen 2

This is just for MD version. It can not be used on iBeautyPen 2. Please kindly notice that. If you are looking for 12 pin needle tips for iBeautyPen 2, then you can click below link: https://www.ibeautymachine.com/ibeauty-pen-disposable-needle-tips-ii.html

Is it supposed to make that high pitched screeching noise? Other people here have commented that it is so quiet, but mine is not. Also what is the difference between pulse and continuous mode? Thanks so much.

Yes, it's quiet when working, but when you put it on gel or water or something else, it may get pitched sound, this is not produced by machine, it's created by Ultrasound wave. Regarding pulse and continuous mode, the pulse meaning working pulse, so it will work a while and stop working a wile. Continuous model meaning working all the time.