Shipping
1, Air Express (DHL/FedEx/UPS)
Delivery time: 5-7 business days.
Delivery country: over 100 countries including the USA, Canada, Australia, Chile, Ecuador, Japan, EU, etc…
Importation duty: The buyer covers importation duty depending on the destination's customs regulations.
2, Free shipping* (~15days) for an order over 350 US dollars after discount or coupon/promo code
Delivery time: about 15 days; online tracking information will be updated after 7 days.
Delivery country: currently we only deliver to the USA, Canada, Australia, the UK, New Zealand. EU, Japan, South Korea, Singapore, China, Malaysia and Vietnam.
Importation duty: iBeautyMachine.com covers importation duty.
Exclusive: oversize items measured either by weight or dimension (usually over 35 KG), special items such as gas or liquid.
Remote regions may cause extra for delivery to the door.
Please refresh the checkout page if you change the cart in case the free shipping option doesn't show up.
3, Air Economy
Delivery time: For items below 2KG, it takes about 21~30 days;
Delivery country: over 100 countries including the USA, Canada, Australia, Chile, Ecuador, Japan, EU, etc.
Importation duty: iBeautyMachine.com covers importation duty.
NOTE:
Warehouse working time: 9:00 am~ 6:pm (Monday to Friday; GMT+8).
Due to the complex of international shipment, there are common occasions where the lead time is substantially extended due to customs and local post office handling. The case of delay is particularly high during periods of public holidays, festive seasons, and adverse weather conditions. Please understand that we do try our best to dispatch orders as soon as they are received, and we thank you for remaining patient while your order is being delivered.
Payment
We accept payment by Credit Card, T/T(Wire Transfer), Western Union, and MoneyGram.
Please note: We DO NOT accept Credit Card payments for product value of a single unit over 1,500 USD.
If you are not happy with the order and the product, you can ask for a refund after receiving the package. Our customer support will assist you with it.
Taxes and Duties
We do not add taxes, VAT, or any other hidden charges. You pay us what you see on your invoice, for example, Goods Subtotal + Shipping Costs (does not include duties). Please find out as much as you can about import taxes in your own country before purchasing an item. In special cases, you may need to pay import duties on certain goods. For assistance on any of this, you can contact us for further assistance.