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Hello, would it be possible to do electroporation while cooling down your skin using Cryo?

This Dcool machine can do eletroporation and cooling at the same time: https://www.ibeautymachine.com/professional/dcool-face-lifting-machine.html

Hi , I have watched the video and downloaded the manual. Can I pls ask 1. Is it only one pass each time for the face? 2. It doesn't say in the manual or video what the recommended settings are for 1. Face 2 body? And which heads you use for where? Could you kindly let me know please? Also Is one treatment per week ok? Thank you so much. Very grateful for your answers.

Hi Christine, We sent the settings via email, pls check it.

What the difference between this machine and the RF Cell and the RF Cell Pro?

The RF cell and RF cell pro have the same specifications except for the appearance. The RF cell Max has two extra handpieces. One is the cooling probe, the other is the acne removal handpiece. As for the shipping cost, it's different as the weight is not the same. You can add the product to your cart and checkout to find out the exact shipping cost.

Will this centrifuge work with 8.5ml glass tubes?

Hi Kelly, It works with 8ml tube. For 8.5ml, it could work, but we don't have that tubes, so we are not 100% sure.

What size is the opening of these tips. I have an Aquafacial machine but purchased it from a different seller and want to make sure that these would fit. Thanks

Thanks for your question. It comes in 4 different sizes, as we don't know what kind of machine you have, we'd like to suggest you buy one pack as a trial to test it

What is the treatment protocol?

Selastin Exo Plus is a skin rejuvenation product used in aesthetic treatments to improve skin texture, elasticity, and overall appearance. It usually contains a mix of growth factors, peptides, and exosomes, which help promote skin regeneration and repair. Here’s a general treatment protocol for Selastin Exo Plus: Treatment Protocol Preparation: Cleanse the treatment area thoroughly to remove makeup, oils, and impurities. Disinfect the skin with an antiseptic solution, such as alcohol or chlorhexidine. Application Method: Microneedling: Apply the Selastin Exo Plus serum during or after microneedling. Use a microneedling device (usually 0.25mm to 1mm depth, depending on the area being treated). This method allows better absorption of the product through micro-channels created in the skin. Meso-Injection: Selastin Exo Plus can also be injected into the dermis using mesotherapy techniques. Microinjections are usually spaced 1–2 cm apart, ensuring even distribution across the treatment area. Topical Application: If used topically, it can be applied after laser treatments or chemical peels, as it helps calm the skin and enhances the healing process. Post-Care: After the treatment, apply a calming mask or post-treatment cream to reduce irritation and redness. Avoid sun exposure for a few days and apply broad-spectrum sunscreen regularly. Advise the patient to avoid using active ingredients like retinol or strong exfoliants for a few days post-treatment. Treatment Frequency: For optimal results, treatments are often performed in a series of 3 to 6 sessions, spaced 2 to 4 weeks apart, depending on the patient’s skin condition and goals. Aftercare: Instruct the patient to follow a simple skincare routine with gentle cleansers and moisturizers for the first 48 hours. Regularly apply SPF to protect the skin from sun damage. The specifics of the protocol may vary depending on the patient’s skin type, concerns, and the practitioner’s preferences.

Hi there, 1,what product should I use along with the procedure? Is there spacial gel or product should I order them together with the machine? 2,,How long each Cartridge would last ? Do you also sell replacement of those cartridges? If so how much will be ? 3, how long those machine will last ? Thank you

Hi Hersy, Thanks for your question. We replied via email, please check your email to find the answer

can the needle heads be re-used if for home use?

We don't recommend that. It's disposable

if i purchase this from you, can i purchase additional bottles?

Hi there, yes, we can supply extra bottles. You'd better email support@ibeautymachine.com to purchase the extra bottles.

Does the machine rotate to capture a full 180 image or does the patient need to turn their face to capture side views?

Yes, a 180-degree image is available, patients don't have to turn their faces during the whole procedure.

What is the model number to this machine?

It's called JetSpa PRO. Or do you mean anything else?

Could you please advise how many times you apply to area is it only once there was a video where a girl did three times per area

Hi Helen, We'd like to suggest three times a week, each treatment time from 15 to 20 minutes.

What volumes can be delivered with this device? What is the deminsion (gauge) of the needles?

The EZ Injector™ is a versatile mesotherapy device designed for precise and customizable skin treatments. It accommodates different needle configurations, each with specific specifications: • 5-Pin Needle Cartridge: This configuration uses 34-gauge needles fixed at a depth of 1.5mm. • 9-Pin Needle Cartridge: This setup features needles adjustable from 0 to 2.5mm in depth, allowing for tailored treatments based on individual needs. The EZ Injector™ allows operators to precisely control needle speed, ranging from 10 times per minute up to 250 times per minute, enabling efficient and accurate delivery of treatment solutions. Additionally, the device features a vacuum pressure design that gently lifts the skin during injection, enhancing the effectiveness of drug delivery. The duration that needles remain in the skin can also be adjusted to control drug absorption and minimize loss.

Does this just use water or does it use a solution? I

Hello Mindy, Technically speaking, both are OK. If you want to use solution, it's OK, but we'd like to suggest you use these kind of solution which is not too thick. You know, it will not easy to clear it up if too thick and sticky. Especially in tubes on handpieces. Most customers will choose water only, and they will spread cream or solution on treatment area instead of into bottle.

What is the power on the machine kpa and w

For the vacuum pressure, the MAX pressure up to 150 Kpa, as for power of the machine, total power is 1000W

Is this plug compatible with plugs in the US? Thank you for your help

Hi April, Thanks for your question. Yes, we will definitely send the right version which is compatible with your voltage and plug

Hi there. Im interested in the EZ Injector. My question is how often I could use the parts that come with it like the Multi Needle Part, Syringe, Pressure Tube and Filter? Are these all one time use only? Thanks in advance!

Technically speaking, yes, all of them are recommended for single use only. If you don't want to do that, then at least make sure the needles are for one-time use.

I have a question, for your coolsculptimg machine, will membranes come with it? Or do I need to purchase that separately? And if so do you sell them.

It comes with 5pcs anti-freeze membranes with the machine. If you need to purchase more, you can buy it at below link: https://www.ibeautymachine.com/professional/anti-freeze-membranes-for-cryolipolysis-system.html

Can I use it with hyaluron pen? How much do I need for one leg?

Lipo Lab is a lipolytic (fat-dissolving) solution typically designed for injection with a needle. Using it with a hyaluron pen is not recommended because: 1. Particle Size & Viscosity – Lipo Lab is a solution meant for deeper injection into fat layers. The hyaluron pen delivers substances into the superficial dermis, which may not be effective for fat reduction. 2. Risk of Uneven Distribution – The pen may not deposit the product evenly in the fat layer, leading to poor results. 3. Higher Risk of Side Effects – Using a hyaluron pen for lipolytics increases the risk of lumps, bruising, and inflammation due to improper depth placement. How Much Lipo Lab for One Leg? For traditional needle-based injection, the amount needed depends on the size of the treatment area: • Small area (e.g., inner knee, small pocket of fat) → 5–10ml • Medium area (e.g., outer/inner thigh, lower leg) → 15–20ml • Larger area (e.g., full thigh region) → 20–30ml per session Treatments are typically done every 1-2 weeks for 3-6 sessions to see results. If you are looking for a needle-free method, RF, ultrasound cavitation, or mesotherapy with a proper injector might be safer and more effective. Would you like recommendations for alternative fat-reduction treatments?

Can you use the ibeauty pen II cartridges with the ibeauty pen md? Are they interchangeable?

Sorry, it can not. it's not interchangeable