NEOSTEM 3D Exosome Complex | 5ml*1vial | Liquid Type | Three Types of Exosome | Effective for Skin Cells Regeneration

who is the manufacturer of this machine and is it FDA approved?

Hi Patrice, It's produced by our factory. We don't have FDA approved for this machine. But we do have ISO and CE certificate, our customers in the US have no problem to receive it.

The chart you sent with this machine says to do the facial tightening treatment 2 - 3 days per week, 8 - 10 sessions. Yet, on this description page it says just once every two weeks because of the way the epidermis grows. Which is it? What is the exact treatment plan for face and neck?

Hi Lynn, Thanks for your question. For the first month, two times a week or three times a week is suggested. After that, once a week. RF will not damage epidermis grows.

Where can I find parts for this? I need another one of the sticky pads, where can I buy one?

Please check the link below: https://www.ibeautymachine.com/professional/catalogsearch/result/?q=thermaV

Do you offer in person training? Or any of your customers Who bought the same advice can you provide any training?

Dear Linda, Thanks for your inquiry. We provide user manuals and videos for machine training. The software is simple and user-friendly. Our customer has no problem manipulating the machine by studying the manuals. By the way, this service is provided for customers who place the order from us only.

What is the treatment protocol?

Selastin Exo Plus is a skin rejuvenation product used in aesthetic treatments to improve skin texture, elasticity, and overall appearance. It usually contains a mix of growth factors, peptides, and exosomes, which help promote skin regeneration and repair. Here’s a general treatment protocol for Selastin Exo Plus: Treatment Protocol Preparation: Cleanse the treatment area thoroughly to remove makeup, oils, and impurities. Disinfect the skin with an antiseptic solution, such as alcohol or chlorhexidine. Application Method: Microneedling: Apply the Selastin Exo Plus serum during or after microneedling. Use a microneedling device (usually 0.25mm to 1mm depth, depending on the area being treated). This method allows better absorption of the product through micro-channels created in the skin. Meso-Injection: Selastin Exo Plus can also be injected into the dermis using mesotherapy techniques. Microinjections are usually spaced 1–2 cm apart, ensuring even distribution across the treatment area. Topical Application: If used topically, it can be applied after laser treatments or chemical peels, as it helps calm the skin and enhances the healing process. Post-Care: After the treatment, apply a calming mask or post-treatment cream to reduce irritation and redness. Avoid sun exposure for a few days and apply broad-spectrum sunscreen regularly. Advise the patient to avoid using active ingredients like retinol or strong exfoliants for a few days post-treatment. Treatment Frequency: For optimal results, treatments are often performed in a series of 3 to 6 sessions, spaced 2 to 4 weeks apart, depending on the patient’s skin condition and goals. Aftercare: Instruct the patient to follow a simple skincare routine with gentle cleansers and moisturizers for the first 48 hours. Regularly apply SPF to protect the skin from sun damage. The specifics of the protocol may vary depending on the patient’s skin type, concerns, and the practitioner’s preferences.

Hello,I need to know if i can inject your fillers with a confort-in needle free injector?.Please i need your answer as soon as possible.Thank you.

Hi Liuba, For the fillers, it has syringe for injection. But if you want to use comfort-in for needle free injection, it's also OK.

What is your return policy?

Hi Sara, You can check below link to learn our return policy. https://www.ibeautymachine.com/return-policy

I am a bit confused by the machine. Does it do both dermabrasion with a diamond tip and separate hydrafacial without the diamond tips? It looks like there are different tips. I want to be able to do a hydrafacial without the dermabrasion for people with sensitive skin. I would greatly appreciate an answer. Thank you.

Hi Jennifer, Thanks for your question. It has one handpiece, but it can do both diamond dermabrasion and hydrafacial dermabrasion. We have three type tips, PVC tips for Hydrafacial peel, Silicone tips for sensitive skin peel, and Diamond tips for dermabrasion. So if you want it for sensitive skin treatment, then you'd better use the soft silicone tips. The video showed is another machine, not this one.

Please tell me the differences between Ultraslim II and the Ultralipo II. Also are the cavitation kHz able to be adjusted? If so please tell me how low the frequency goes. Thank you!

The technologies and functions are same, the mainly difference between Ultraslim II and Ultralipo II is as following: 1. Ultralipo II only has one vacuum function handpiece for body treatment which Ultraslim II has two for both face and body. 2. Ultralipo II has a multipolar RF for body and vacuum tripolar RF handpiece for body which Ultraslim II only has one vaccuum mulitpolar RF for body. 3. Ultraslim II looks smaller than Ultralipo II, but Ultraslim II has machine trolley for optional choice. Regarding cavitation frequency, both are fixed 40KHz± 2Hz.

how do I know which voltage to get?

Hi Jodie, There are two voltage for this machine 110V or 220V. If you are located in the US or Canada, then you should select 110V. If you lived in Europe or Australia, then you should select 220V. If you don't know which voltage should be selected, then you can tell us where are you from, we will help you

Can you explain the difference between this machine and the Ultralipo II with regards to body slimming? Which is more effective? Are there any risks using this machine? Any contraindications?

Hello kamila, Thanks for your question. To be honest, there is no comparable for the two products you listed. For Ultralift Max, it's an advanced HIFU technology which designed for salon use. For Ultralipo II, it adopts ultrasonic cavitation and RF technology. It's suitable for personal use or salon with limited budget. We will send detailed information via email later

How much is the out put energy J/cm2?

The power density: ≥ 300J/cm² output power: 80mW/cm²

i have this aquafacial mini, but just need one of the glass cups because mine is broken. How can i just purchase that?

Sorry, we don't sell it. But we can supply it for you purchased machine from us.

What is the difference between dot Hifu and single shot Hifu? Can both hand pieces be moved during execution of pulse? Is multi line better because it covers more area faster? Does it emit all of the lines at once or in progression? Does the size of the multi line head make getting close to nose, eyes, lips inaccessible? Thank you

Thanks for your questions. You can find the difference between them on the product page. Neither of them can be moved during shooting. Multi-line is better because it shoots more lines at one time, and you don't need to move the transducer. But it's not recommended for small areas such as nose lips etc

Hi, do I have to finish 1 vial at one go for topical application?

For the topical application of Selastin Exo Plus, it's typically recommended to use the entire vial within a single session for maximum effectiveness. Since the formulation is designed to deliver concentrated active ingredients, applying the full vial at once ensures even absorption and better results.

Sehr geehrte Damen & Herren! Ich Habe die Ultraslimm Maschine bestellt und habe den Preis von 1990 Dollar bekommen.Möchte heute den Betrag überweisen ist dies der korrekte preis. Grüße Fröhlich

More details, you can email to support@ibeautymachine.com

Where can I find the manual for this item? Thanks.

We provide the user manual and video for machine training. The software is simple and user-friendly. Our customer has no problem manipulating the machine by studying the manuals. It will come with the machine.

Hi, does this machine print out the results of each scan?

Yes, it has a thermal printer inside which can print out the results of each scan.

Does the listed price come with the 3 basic cartridges (1.4mm, 3mm, and 4.5mm)? Or does each cartridge need to be purchased separately? Thanks.

Hi Rjmd, Thanks for your question. Yes, it comes 3pcs cartridges together with machine. The default cartridges are 1.5mm, 3.0mm and 4.5mm. And you can change any of them to the one you want.

Is there a cold air wand that can attach to this device to make the experience less painful?

Unfortunately, it does not have that cold therapy wand