Juvederm Voluma Lidocaine | 2x1ml Injectable Cross-Linked Hyaluronic Acid Dermal Filler | Medical Grade HA Dermal Filler

Hi, The machine in the picture is not the same machine being shown on video. Which one is it?

The machine in the picture is the machine you will get. The machine being shown on video is a very old model, our factory has stopped producing that model since long time ago. Please kindly notice that.

Hi what Tesla rating is this machine? Thank you, kelly

Hi Kelly, The Max is 7 Tesla

I am considering purchasing this derma injector pro, it looks very similar to dermashine pro, what are the differences between derma injector pro and derma shine pro? We would appreciate your confirmation.

our sales sent the answer by email. Please check.

How do I get the cartridge to secure to the pen

Hi Ahshaad, Thanks for your question. You can find the needle cartridges on our website directly. And here is a video of how to install the needle cartridges for your reference https://youtu.be/iRLprKeCVW4 You need to twist the needle cartridge by clockwise when you install it to secure it.

The school I teach at has purchased the machine and has no description on how the different tips are used and what they are used for. Can you please let me know? Thank you

In this case, we'd like to recommend you consult with the school you mentioned directly

Hi, I am interested in the JetSpa Plus... but how can I change out the water/serum easily to use 3 treatments in one session. (A,B,C serum bottles) Can I purchase separate empty bottles for this machine to put serum/water A, B, C in each bottle and change it out during a treatment? I am looking at this machine instead of the aquafacial due to this machine also has the jetpeel option. I want both jetpeel and aquafacial treatments. Thank you!

Hi Sherry, Thanks for your inquiry. To be honest, the bottles are large enough to do a whole treatment on face which means you don't need to change the bottles if it's full of serums before the treatment. Even it's empty, you can still also refill it in a short time. And if you still want to purchase extra bottles, we can also supply it. The price is 5USD/pcs.

Can the Rejeunesse Deep be used with the EZ Injector?

Hi Melissa, Sure, of course it can be sued with the EZ injector or DermaGlow pen.

Hi. Is this powerful enough to use in salon for profession uses??

It can be used for both home use and salon with a limited budget.

What is the size of tube ? My centrifuge holds 20 ml tubes and the centrifuges sold on this website hold 15ml tubes. What do I do so that I can spin it properly?

Thanks for your question. It's 8ml tube, may I ask if your centrifuge comes with the extra support that can hold small size tubes? Feel free to contact us if you still have any other questions

Hi! I received the product from you a short time back, actually a couple of months ago. But, I didn't see any manuals or training videos in the case. Is there another way that I can obtain these? Thank you! Andrea Finkelstein Skin Care With Confidence

Hi Andrea, The manual was sent to you via email when it's shipped, Here happy to send it again, please check your email, I believe you will find it.

Can I use hyarunon injector to make hair mesotherapy? Can use other actives inside, such as minoxidil? How I can buy the aditional needle? Tks

It's OK to deliver a mesotherapy serum with naturally occurring amino acids, vitamins, and hyaluronic acid to boost and promote hair growth via the no needle Hyaluron Pen. It is virtually painless, the skin is not broken by needles, so there is little risk of bruising and damage. As for the extra cartridge set of iJetPen, you can find it on our website directly.

What liquid products do I need to purchase for this machine!? And is it distilled water and what exactly do I purchase for the lactic or glycolic to be added to the treatments

Hi Alesha, You can find liquid product which can be used at below link: https://www.ibeautymachine.com/professional/product/creams-and-gels/aquafacial-hydrafacial-peeling-serum.html You can also use distilled water, but we are sorry that we don't supply it for the time being. And we would like to recommend serums instead of water for the treatment.

What is your return policy?

Hi Sara, You can check below link to learn our return policy. https://www.ibeautymachine.com/return-policy

What size is the opening of these tips. I have an Aquafacial machine but purchased it from a different seller and want to make sure that these would fit. Thanks

Thanks for your question. It comes in 4 different sizes, as we don't know what kind of machine you have, we'd like to suggest you buy one pack as a trial to test it

Directions for use; frequency of injection, types of use etc as not much information available.

You will see the detailed user guide from the package once you receive it

Does this just use water or does it use a solution? I

Hello Mindy, Technically speaking, both are OK. If you want to use solution, it's OK, but we'd like to suggest you use these kind of solution which is not too thick. You know, it will not easy to clear it up if too thick and sticky. Especially in tubes on handpieces. Most customers will choose water only, and they will spread cream or solution on treatment area instead of into bottle.

Where is this product shipped from? I live in California, US and would like to know how long it would take for delivery. Thank you in advance.

Hi there, It's shipped from Hong Kong. Normally it will take within one week to get it delivered.

I’m using P198 exosomes for scalp. What are some options for microneedles? Is there a stamp that fits on the bottles? Thanks Simon

Microneedle DermaStamps (Manual): Great for precise areas like hairlines or the crown. DermaStamp 32 needle is a good choice, ideally 0.5 mm length for the scalp. https://www.ibeautymachine.com/professional/derma-stamp-drs-dermastamp.html Titanium or stainless steel pins are more durable. Some stamps are hollow or meso-style, designed to deliver liquid from a vial through the stamp. https://www.ibeautymachine.com/professional/aqua-stamp-hyaluronic-acid-serum-injection.html iBeautyPen (Electric Microneedling Pen): https://www.ibeautymachine.com/professional/catalogsearch/result/?q=ibeautyPen  Ideal for larger scalp areas. Use 12-pin or 36-pin cartridges, adjustable from 0.25 mm to 1.0 mm.Offers uniform depth and reduces hand fatigue compared to manual stamps. Hydra Pen (with vial attachment): https://www.ibeautymachine.com/professional/microneedling-hydra-pen-h5.html Popular option for exosome application. 12-pin or 24-pin and 36pin microneedle stamp with a 3–5 ml vial on top. Can be filled directly with P198 solution. Note: You’d need to transfer P198 exosomes into the hydra needle bottle, as it likely won’t screw directly onto the P198 bottle.

Do you guys deliver in Australia

Yes, we can deliver door to door by DHL.

Can this product be used in a hylauron pen?

Hi Kayley, Thanks for your question. Yes, it can be used in a Hyaluron pen. Feel free to contact us if you have any other doubts