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What is the percentage of aha in this product?

Made out of plant stems, the Basic Science Callus Stempeel AHA 100 is a pro solution for peeling of patients with darker or rougher skin. The product contains 30% alpha-hydroxy acid, which helps for the effective removal of dead skin cells, while smoothing out rougher patches of skin.

I have the original i beauty pen. Will these work with that particular pen?

If you have the original iBeautyPen, then you can use the 36pin nano needle tips.

This machine does not do hydra dermabrasion? is this considered a better treatment then hydrodermabrasion? I am deciding between this machine and the Jetpro that has the hydra dermabrasion pens.

Thanks for your question. You understand it correctly. JetSpa MAX does not have hydrafacial wand, so it can not do microdermabrasion treatment. This is a JET Peel machine. It's a different treatment than micro dermbrasion

Which one of your products can be used with this device?

Dear Daniela, Thanks for your questions. If you mean the skin booster solution, then you can try the Hyaron, Filogra NCTF 135HA, Rejuran Healer etc.

What is included with the machine? Do all 3 of the suction probes come with it (small, medium and large) or are they purchased separately?

Hi Chris, Thanks for your question. The default handpeice is only one. The medium one. If you need extra handpiece, you can buy at below link: https://www.ibeautymachine.com/professional/fat-freezing-zeltiq-coolsculpting-applicator.html

Hi. 1. Does the machine come with a detailed user manual? 2. What settings need to be used for the face? 3. How many passes are recommended per area? 4. Is it safe for home-use? 5. Will this machine melt fat in the face? 6. How many times per week or month? Thank you!

Thanks for your questions. We provide user manual and video for machine training. The software is simple and user-friendly. Our customer has no problem manipulating the machine by studying the manuals. We also supply parameter settings for different applications. It's totally safe for home use. This machine only designed for skin tightening, so it can not melt fat. 2 or 3 times a week is recommended.

Hi, my name is Elizabeth. I have 5 in 1 hydra machine for spa. Can I use silicone tips with the machine. Are they soft. Looking for sensitive skin?

We are not sure what kind of machine do you have, so we are not sure if it can be used on your machine. And for this PVC tips, it's not soft. We do have silicone tips for sensitive skin, but it's not this one.

Hi, does this machine print out the results of each scan?

Yes, it has a thermal printer inside which can print out the results of each scan.

how many antifreeze membrane do you provide?

we provide 5 pcs for free

Is this compatible with the ibeauty pen the first generation?

Sure, it's compatible

Hello, is the Ibeautypen 2 charger plug suitable for European electric contacts? Is the allowed voltage adequate for EU voltag - V 220. Do I need transformer?

Yes, we will send a European plug if you live in Europe, you don't need any transformer and it can be used all around the world, USB charger supported.

How many uses that each tips have? How much are the replacement tips cost? What are the three different tips used for please? How do you clean or disinfect the tips between each patient? How many passes do you do on the face? Can you do more than one pass each session? Thank you

Thanks for your question. The RF tips are not disposable, so you can use it as much time as you can. And you don't need to buy extra tips at all. The tips are designed for body, face and area around eyes, you can choose the proper tips by the size. You can clean it by a cotton pad with medical alcohol after each treatment time. As for the treatment, three times a week or twice a week is strongly recommended.

Is it suitable for use under eye, specially to address puffy eyes and tear-throughs? If so, what needle length...? Thanks!

Dear Richard, Thanks for your inquiry. Yes, it can be used under eye, the needle length we suggested is 0.25mm for micro needling. You can also use nano needle tips for these area around the eyes, it's more safe.

What is the treatment protocol?

Selastin Exo Plus is a skin rejuvenation product used in aesthetic treatments to improve skin texture, elasticity, and overall appearance. It usually contains a mix of growth factors, peptides, and exosomes, which help promote skin regeneration and repair. Here’s a general treatment protocol for Selastin Exo Plus: Treatment Protocol Preparation: Cleanse the treatment area thoroughly to remove makeup, oils, and impurities. Disinfect the skin with an antiseptic solution, such as alcohol or chlorhexidine. Application Method: Microneedling: Apply the Selastin Exo Plus serum during or after microneedling. Use a microneedling device (usually 0.25mm to 1mm depth, depending on the area being treated). This method allows better absorption of the product through micro-channels created in the skin. Meso-Injection: Selastin Exo Plus can also be injected into the dermis using mesotherapy techniques. Microinjections are usually spaced 1–2 cm apart, ensuring even distribution across the treatment area. Topical Application: If used topically, it can be applied after laser treatments or chemical peels, as it helps calm the skin and enhances the healing process. Post-Care: After the treatment, apply a calming mask or post-treatment cream to reduce irritation and redness. Avoid sun exposure for a few days and apply broad-spectrum sunscreen regularly. Advise the patient to avoid using active ingredients like retinol or strong exfoliants for a few days post-treatment. Treatment Frequency: For optimal results, treatments are often performed in a series of 3 to 6 sessions, spaced 2 to 4 weeks apart, depending on the patient’s skin condition and goals. Aftercare: Instruct the patient to follow a simple skincare routine with gentle cleansers and moisturizers for the first 48 hours. Regularly apply SPF to protect the skin from sun damage. The specifics of the protocol may vary depending on the patient’s skin type, concerns, and the practitioner’s preferences.

On the front of the device, what do the 3 boxes with numbers display?

Hi Shenequa, Thanks for your question. It's the operation temperature, treatment time, and actual temperature for the head

Hi, I,m a little confused with the full price $7490 is with how many handpieces include? and if I have to pay separed how much will be each handpiece because I would like to have all of them 808,755,1064 And buying 2 more extra handpieces is the shipping price will be more? Thanks for your attention

In default, it comes with one handpiece. For extra laser handed piece, please purchase from this link: https://www.ibeautymachine.com/professional/diode-laser-handpiece-supplier.html

How do I use this properly

Here's how to use it properly: Preparation & Reconstitution Ensure the area is clean and disinfected before injection. Use a proper sterile technique to prevent contamination. The product comes pre-filled, so no need for reconstitution. Recommended Injection Areas Superficial to mid-dermis for fine lines and wrinkles (e.g., crow’s feet, perioral lines, forehead lines). Can also be used for mild volume restoration in delicate areas. Needle Size & Injection Depth Typically, a 30G or 31G needle is used for precision. Inject superficially (0.5-1.5mm depth) to avoid overcorrection or lumping. Injection Technique Linear threading: Inject along the wrinkle while slowly withdrawing the needle. Serial puncture: Small deposits placed along the line. Fanning or cross-hatching: For more even distribution in larger areas. Post-Treatment Care Avoid excessive facial movements for the first 24 hours. No strenuous exercise, alcohol, or heat exposure (saunas, hot showers) for 24-48 hours. Minor swelling, redness, or bruising is normal and should subside within a few days. NOTE: This is a common guidance for your reference.

Directions for use; frequency of injection, types of use etc as not much information available.

You will see the detailed user guide from the package once you receive it

How long does the cartridge last/how many treatments per cartridge before needles get dull? Can I purchase additional cartridges?

The cartridges are disposable; we don't recommend you reuse them. Yes, you can purchase additional cartridges from us if you need.

The price is in USD or HKD? Thank you.

Hi Kitty, It's US dollars