30 Day Money-back and Return Policy
Your purchase at iBeautyMachine.com comes with a 30-day Return Policy. We offer full refund for any products purchase from iBeautyMachine.com within 30 days from the date of receiving the product.
If you decide to return your product for any reason during this period, please follow our Return Policy:
For your return to be accepted you must meet the following return terms and conditions:
1. Contact our sales and we will give you the return instructions such as delivery address and invoice value. Return will be not be accepted if not following our instructions.
2. You MUST return the main unit in the ORIGINAL PRODUCT PACKAGING with the COMPLETE CONTENTS.
3. Use a TRACEABLE FORM OF SHIPPING such as tracking number.
4. It is ESSENTIAL that your return is accompanied by either the purchase receipt or other PROOF OF DATE OF ORIGINAL PURCHASE.
If you have any questions concerning the money-back guarantee, please call us or email us
Shipping Costs for Returns
For re-delivery on order exchanges and dissatisfaction with products, you will still be responsible for returning and re-delivery costs incurred. (This does not apply on defective, incorrect or missing orders.)
Once we have received your returned item or items, we will credit your refund back to PayPal or bank account. Please note that if you still have not received your refund in 14 working days, please contact us and our customer service team will be happy to assist you with any inquiries regarding your refund.
Receive the replacement or refund.
IBeautyMachine.com will arrange for reshipment or refund within 1-3 business days of receiving your returned items.
Please note that the returned item must be with its original packing and accessories. Use the shipping address provided by the IBeautyMachine.com.
Note: Please provide a tracking number for return shipments. IBeautyMachine.com will not take any responsibility for lost or missing return shipments.