Normally express door-to-door air shipping by DHL/FEDEX is used for most of our shipment as it’s fast, safe and convenient. You can easily track your shipment online.
Orders are processed in the order they are received. An order confirmation email containing your order details will be sent. When your order ships, you will receive a confirmation email containing shipment tracking number. For express door-to-door air shipping by DHL/FEDEX, delivery time is 3-7 business days.
We provide shipment service to over 100 countries including USA, Canada, Australia, Chile, Ecuador, Japan, Spain, Germany, UK, Finland etc…
We ship worldwide via courier (DHL/FEDEX/UPS), EMS, Air mail, Air cargo or Ocean shipping. Ocean shipping delivery times are 20-40 business days, not including weekends and holidays.
If you need other shipping method such as EMS, air mail or air cargo, please contact us for assistance.
Why not providing free shipping?
As factory directly selling, we are offering the best price as possible as we can. There is no commission fee and no hidden charges. Our pricing system is transparent and carefully calculated. For shipping cost, different countries has different shipping rate. Different package weight also result in very different shipping rate. We have a network of logistic service providers (DHL/FEDEX/UPS) which ensure the best shipping rate, fastest shipment and reliable service. The shipping cost is automatically calculated when checking out.
Warehouse working time: 9:00 am~ 6:pm (Monday to Friday; GMT+8). .
Due to complex of international shipment, there are common occasions where the lead time is substantially extended due to custom and local post office handling. The case of delay is particularly high during periods of public holidays, festive seasons and adverse weather condition. Please understand that we do try our best to dispatch orders as soon as they are received, and we thank you for remaining patient while your order is being delivered.
We accept payment by Paypal, T/T(Wire Transfer), Western Union and MoneyGram. After the order was placed, a confirmation email will be sent to you. Please check the email and confirm the order and delivery address. The order will be processed once receiving your confirmation.You can login your account and click” Orders” to check the order status. Please make sure you have sufficient information about the product and know all the terms and conditions of the purchase before making the payment. If you are not happy with the order and the product, you can ask for refund after receiving the package. Our customer support will assist you on it.
Please be noted product value of single unit over 1,500USD is not acceptable for Paypal payment.
COD payment is not accepted
. Credit card is acceptable if you link your credit card with Paypal.
For sing unit value over 1,500USD, please choose payment by T/T, Western Union and Moneygram. All of these payment methods are widely used for international business. Our operators are happy to take your order per phone every business day from 9 a.m. to 6 p.m (UTC).
Please click here
to learn more about payment options and how to make the payment online.
Taxes and Duties
We do not add taxes, VAT or any other hidden charges. You pay us what you see on your invoice, for example: Goods Subtotal + Shipping Costs (does not include duties). Please find out as much as you can about import taxes in your own country before purchasing an item. In special cases, you may need to pay import duties on certain goods. For assistant on any of this, you can contact us for further assistance.
Is there anyway we can avoid or reduce importation duty?
For most countries, the answer is Yes. Please contact us directly for further assistance.